🔒 Privacy Policy

Last Updated: October 2025

Welcome to Carbon Mukti Kendra Pvt. Ltd. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.carbonmukti.com or use our services.

By using our website or services, you agree to the practices described in this policy.


1️⃣ Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, fill out a form, or request a service, we may collect:

  • Your full name

  • Phone number

  • Email address

  • Vehicle details (for service booking)

b. Non-Personal Information

When you browse our website, we may collect non-identifiable data such as:

  • Browser type and version

  • Device information

  • IP address and general location (for analytics only)

  • Pages visited and time spent on our site


2️⃣ How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Responding to inquiries and service requests

  • Scheduling appointments or mobile on-site services

  • Sending service confirmations, updates, or reminders (only if you consent)

  • Analyzing website performance to improve user experience

  • Fulfilling legal obligations or protecting against fraud

We do not sell, rent, or share your personal information with third parties for marketing purposes.


3️⃣ Data Security

Your data privacy and security are very important to us.
We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we take strong precautions, please understand that no internet transmission is 100% secure, and we cannot guarantee absolute security.


4️⃣ Cookies & Website Tracking

Our website may use cookies — small files stored on your browser — to improve your browsing experience.
Cookies help us:

  • Understand how visitors interact with our site

  • Remember your preferences for future visits

  • Monitor site performance

You can disable cookies anytime through your browser settings, though some site features may not function properly.


5️⃣ Third-Party Links

Our website may include links to external websites, such as Facebook, Instagram, and YouTube.
Please note that we are not responsible for the privacy practices or content of these third-party sites.
We encourage you to review their respective privacy policies before sharing any personal data.


6️⃣ Data Retention

We retain your personal information only as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, or resolve disputes.
Once data is no longer needed, it is securely deleted or anonymized.


7️⃣ Your Rights

You have the right to:

  • Request access to your personal information

  • Ask for correction of inaccurate data

  • Request deletion of your personal data (subject to legal requirements)

  • Withdraw consent for communications anytime

To exercise these rights, please contact us at:
📧 info@carbonmukti.com
📞 +977-9705 159915


8️⃣ Policy Updates

We may occasionally update this Privacy Policy to reflect new practices or legal requirements.
All updates will be posted on this page with a revised “Last Updated” date.

We recommend reviewing this page periodically to stay informed about how we protect your data.


9️⃣ Contact Information

If you have any questions, concerns, or feedback about this Privacy Policy, please reach out to us:

Carbon Mukti Kendra Pvt. Ltd.
📍 Kathmandu, Nepal
📞 +977-9705 159915
📧 info@carbonmukti.com
🌐 www.carbonmukti.com


🌿 Our Promise

At Carbon Mukti Kendra Pvt. Ltd., we are committed to building a cleaner environment — not just through carbon cleaning technology, but also through transparent, honest, and responsible handling of customer information.